McLeod Landscaping - Professional Landscaping Services

Last Updated: December 2024

These terms govern your use of our landscaping services and website. Please read them carefully.

Agreement to Terms

By using our services or accessing our website, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, please do not use our services.

Our Services

Landscaping

Design, installation, and maintenance of outdoor spaces

Land Management

Comprehensive land care and environmental management

Consultation

Expert advice and project planning services

Client Responsibilities

Accurate Information

Provide accurate and complete information about your property, requirements, and any existing conditions that may affect our work.

Site Access

Ensure our team has safe and reasonable access to your property during scheduled work times.

Payment Terms

Pay invoices according to the agreed payment schedule. Late payments may incur additional charges.

Communication

Maintain open communication and promptly respond to requests for decisions or approvals.

Our Commitments

Quality Assurance

• Professional workmanship standards
• Quality materials and equipment
• Experienced and trained staff
• Compliance with industry standards

Timeline & Communication

• Clear project timelines
• Regular progress updates
• Responsive communication
• Transparent pricing

Payment & Cancellation

Payment Terms

• 50% deposit required to commence work
• Remaining balance due upon completion
• Late payments subject to 2% monthly interest
• All prices include GST

Cancellation Policy

• 48 hours notice required for cancellation
• Late cancellations may incur charges
• Weather-related delays are not cancellations
• Emergency situations handled case-by-case

Refund Policy

• Unused deposits fully refundable
• Work completed is non-refundable
• Quality issues addressed promptly
• Satisfaction guaranteed on all work

Liability & Insurance

Our Insurance Coverage

• Public Liability Insurance: $10,000,000
• Workers' Compensation Coverage
• Professional Indemnity Insurance
• Vehicle and Equipment Insurance

Limitation of Liability

• Maximum liability limited to contract value
• No liability for indirect damages
• Force majeure events excluded
• Client's own insurance recommended

Website Terms

Acceptable Use

You agree to use our website for lawful purposes only and in a way that does not infringe the rights of others.

✅ Permitted

• Browsing and information gathering
• Contacting us for services
• Sharing content for personal use

❌ Prohibited

• Unauthorized copying or distribution
• Attempting to breach security
• Spam or malicious activities

Intellectual Property

All content on this website, including text, images, logos, and design, is the property of East Gippsland Landscaping and is protected by copyright laws. Unauthorized use is strictly prohibited.

Changes to Terms

Updates & Notifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of updated terms. We will notify clients of significant changes.

Questions About Terms?

If you have any questions about these Terms of Service, please don't hesitate to contact us.